The Only Fully Independent Business-Focused IT Consultancy In Phuket

Business Overview

Island IT Business Consulting (iiBC) provides supplier-independent expert advice and Single-Point-of-Contact Managed
IT Services by providing a management layer/buffer and importantly – a single contact person to deal with that understands
your business and can clearly communicate complex technical issues in layman’s terms, saving your business time and
money and reducing your IT-headaches.

Company Profile

iiBC hsas a small but highy experienced management team with experience derived from diverse backgrounds - software development,
project management, QA, pre-sales, support and client-facing consulting, iiBC's is well positioned to combine their knowledge and real
world experiences to help our clients make more intelligent business decisions without product or supplier bias.

Supplier & Product Neutral

iiBC is not a dealer or reseller for any vendor or solutions provider, and can therefore act as a truly independent  IT Consultancy
freely able to offer un-biased advise and make well researched and informed recommendations depending on each the Clients
unique requirements.

iiBC can and do assist clients from conception to completion in implementing fully working solutions – including performing initial
market research, due diligence checking, quality assurance, managing suppliers & vendors, coordinating resources, identifying
and rectifying problems at an early (less costly) stage, and providing status reports with customised levels of detail for management.

Business Focused Approach

iiBC works closely with each Client to fully understand their requirements, carefully analysing business processes and
identifying problems areas. We emphasis a business-focused approach to IT solutions, preferring to use light-weight
technology combined with well engineered business processes.

iiBC fully supports Open Source model for software solutions and can identify if and when an Open Source product is the
most appropriate solution or if a proprietary/commercial solution may be more suitabe. Every factor is considered in order
to provide the best advice and product selection available.

Hotel & Leisure Industry Focus

While we can work with any type of business, iiBC specializes in the needs of the Hotel & Leisure Industry - specifically;
Hotel Booking & Reservation, Point-Of-Sale, Biometric (Finger-Print) Access Security, Disaster Planning (Backup & Recovery),
Network & Desktop Security, Secure Wireless Wi-Fi & Front/Back Office Automation

• Supplier Neutral, Fully Independent Expert IT Consulting Services
• Single-Point-of-Contact Managed IT Service (Vendor Management)
• Business Focused, Customer Driven IT Consulting Model
• Consultancy charged on an Hourly, Monthly Retainer or (sometimes) Fixed Price basis
• No Formal Reseller or Dealer Status with Vendors & Product Supplier

Business Consulting Services

• Market Research
• Feasibility Studies
• ROI Studies
• Product Evaluation
• Reference Site Checking
• Competitive Analysis
• Due Diligence

Technical Solutions Expertise

• Hotel Booking & Real-Time Reservations Systems
• Point-Of-Sale Solutions (POS) for Restaurant & Retail
• Biometric (Finger-Print) Front & Room Access Security
• Hi-Speed Dedicated Broadband Infrastructure
• Secure Reliable Wi-Fi and Special Event Hot-Spots
• Customer Relationship Management (CRM)
• Content Management Systems (CMS)
• Software License Compliance & Security Audits
• Backup & Recovery Services (Disaster Planning)
• On and Offsite Automated Backup Services
• Open Source Product Evaluation & Customisation
• Server & Workstation Level Virus & SPAM Filtering
• In House Mail Server (MS Exchange & Linux IMAP)
• VoIP (Internet Phone) Server & Billing Systems
• Network and Workstation Security

Case Studies

Yorkshire In Group of Hotels, Patong

iiBC were engaged by the Yorkshire Inn Group (the new IBAP meeting location) 18 months ago to assist in completely re-vamping
all IT systems - firstly by providing a robust Broadband Infrastructure, Fast & Stable Web Hosting Platform and Secure Online Credit-Card
Payment facility.

iiBC provided a Dedicated Fibre Optic Broadband solution designed to be split across their 4 separate business premises to maximize
their ROI. We relocated their Web Site to a fast, secure server that has enjoyed ZERO downtime in 12 months, and implemented a
Secure Payment System that has reduced lost revenues caused by no-shows & late cancellations by 98%. The ROI on this has been over
2,000% in the past 12 months.

iiBC still works closely with the Yorkshire Inn Group and are currently assisting in selection & implementation of a state-of-the-art
Point-of-Sale (POS) with Touch Screen & Wireless PDA's allowing seamless operation across all 4 of their Bar & Restaurant areas.

We are sure the Yorkshire Inn's groups Managing Director Mr Paul Gibson would be happy to talk about how iiBC have helped
re-design, optimise and streamline their complete IT infra-structure systems over the past 18 months.

Contact Details

Mr Shayne Micchia
Managing Director
Island IT Business Consulting Co. Ltd
108 Chalermprakiat (By-Pass) Rd
T. Rassada, A. Muang
Phuket Town 83000

Email:   Shayne@IslandITBusinessConsulting.com
Tel:       +66 85 2145 056
Fax:      +66 76 262 025

Skype:     shayne_micchia
Yahoo:     shayne_micchia
MSN:       shayne_micchia@hotmail.com
LinkedIn: http://www.linkedin.com/pub/7/360/130